Website Maintenance
Secure, Functional, and Updated
With Upsolut, your online presence is in capable hands, allowing you to focus on growing your business. We provide regular updates, round-the-clock monitoring, robust security, scalability planning, and effective backup solutions to keep your site running smoothly.
- Regular Updates
Staying secure requires precise update and patch management. We employ staging for testing, automation for efficiency, and human QA to guarantee seamless functionality and enhanced security. Regular updates help protect against vulnerabilities and optimize performance.
- 24/7 Monitoring
With our continuous monitoring, you can enjoy peace of mind knowing that your website is operating at peak efficiency. Our dedicated team proactively identifies and resolves issues, ensuring a smooth user experience and minimizing potential disruptions.
- Security Management
Protect your website and user data with our comprehensive security measures. We conduct regular audits, monitor for real-time threats, and prioritize the protection of your digital assets, creating a strong defense against potential breaches.
- Scalability Planning
As your business grows, so should your website. Our scalability services assess your current infrastructure and develop strategies for seamless growth. We ensure your site can handle increasing traffic and adapt to changing business needs without sacrificing performance.
- Backup & Recovery
Safeguard your data with our reliable backup and recovery solutions. Regular backups and well-established contingency plans minimize downtime during unforeseen incidents, allowing your website to recover swiftly and maintain business continuity.
Website Maintenance Explained
Systematic Approach
We believe in a systematic approach to website maintenance, tailored to the specific needs of your site and service agreement. Each website we manage follows a structured maintenance schedule, ensuring smooth operation and optimal performance. Here’s an overview of our process:
Custom Maintenance Schedules
We develop a unique maintenance plan for every website, based on its complexity and the agreed service level. Whether it’s a simple site or a complex, high-traffic platform, our approach ensures that your website remains secure, functional, and up-to-date.
Here’s an example of our Website Maintenance Trello board where we schedule, manage, and track routine maintenance tasks, ensuring consistent upkeep and optimization.
24/7 Monitoring & Rapid Response
Our team continuously monitors website uptime using advanced tools that track performance in real-time. If your site goes down or doesn’t respond within a set timeframe, we receive automatic alerts. We immediately react to resolve issues, adhering to service-level agreements (SLAs) to ensure minimal downtime.
In the screenshot below, Uptime monitor report showing near 100% uptime for the Upsolut website, highlighting our commitment to consistent performance monitoring and timely issue resolution.
Monthly Maintenance Checklist
Every month, we follow a thorough maintenance checklist, covering key areas such as backups, security updates, performance optimization, and plugin/theme updates. This proactive approach keeps your website in top shape and ready to handle anything—from traffic spikes to evolving security threats.
Trello card checklist below outlining key monthly website maintenance tasks, ensuring systematic and thorough upkeep for optimal site performance.
Performance & Optimization
We ensure your website operates at peak efficiency by optimizing speed, database performance, and images. As part of our monthly maintenance, we test load times and document the results in your maintenance report.
For clients with our Managed Website package, we provide ongoing, continuous optimization. For other clients, optimization and fixes beyond routine maintenance are available as additional services, agreed upon separately.
Backup & Security
We ensure your website’s data is safeguarded with regular backups, stored in multiple locations, including a dedicated GitHub repository for each website. This ensures easy access to backups whenever needed.
For security, we trust and use the Wordfence plugin, offering advanced protection against threats. By default, we recommend and implement two-factor authentication (2FA) for all website admin logins to add an extra layer of security. We also follow best practices with security policies to protect your site from malware, vulnerabilities, and unauthorized access.
Reporting & Recommendations
At the end of each month, we provide you with a detailed report summarizing the work done, any issues resolved, and suggestions for further improvement. This transparency ensures that you’re always aware of your website’s health and status.
Our website maintenance services are designed to give you peace of mind, knowing that your site is in expert hands and always running at its best.
How to Start
Straighforward 3-step Process
Starting with Upsolut is a straightforward, three-step process designed to ensure your website’s ongoing success.
1. Discovery
We begin with a thorough website audit to understand its structure, performance, and areas for improvement. This audit is a separate, billable project and varies in complexity depending on your site’s size and needs. The more intricate your website, the more time and effort we invest to fully assess its health, security, and potential optimizations.
2. Problem Framing
After the audit, we present a customized plan tailored to your website’s specific optimization and maintenance needs. We cover everything from performance improvements to regular updates, monitoring, backups, and more. Whether your site is hosted on your server, a third-party platform, or ours, we agree on the best course of action for ongoing support.
3. Subscription
Once we finalize the details, you subscribe to our continuous website maintenance service. From this point, we take care of your website’s health, ensuring regular updates, security checks, uptime monitoring, and performance optimization, so your online presence stays strong and efficient.
DISCOVERY
In consultations, we understand your business, audience, and goals. We pinpoint areas for improvement in content, security, scalability, and more.
FRAMING
Our tailored service cover Updates, Monitoring, Backup, and more to meet your specific website maintenance needs.
SUBSCRIPTION
Trust us with your online presence for exceptional service, ensuring your website remains a powerful asset in your digital journey.
Contact Us
Book a Call With Us
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